While only a part of a complete managed services solution, Maintenance and Support Services is one of the most critical components to making our customers successful. Akirasoft Solutions leverages leading edge tools in order to provide the most stable environments possible. Maintenance ensures the latest security patches and anti-virus systems are in place to protect our customer's business. Support services include a real person available whenever a question or concern is raised keeping our customer's focused on their work rather than becoming distracted by a technical issue.
Applying These Services – We resolve these issues quickly and without the need for on-site service through our remote access systems. Whether in your office or in the field, workstation problems can be resolved without tedious phone calls and frustrating instructions. The same tools are applied to servers keeping downtime outside of peak business hours and without the need for on-site access keeping your technology available. When upgrades and patches require critical systems to be restarted, we schedule the event around our customer's requirements to ensure little to no disturbance. When onsite, Akirasoft Solutions fulfills the full potential of an IT department addressing training and other hands-on needs.